After hours
After hours, one flat charge. Not a doubled rate.
Most shops bill evenings and weekends at time-and-a-half or double, which means the later it gets, the more your capacitor costs. We add one flat $95 to the ticket and the repair itself stays at its book price. Care Plan members do not pay the $95 at all.
When after-hours starts
| Monday–Friday, 7am–6pm | Regular pricing. Book online or call. |
| Weekdays after 6pm | Flat +$95 on the ticket |
| All day Saturday & Sunday | Flat +$95 on the ticket |
| Care Plan members | $0 — no after-hours charge, ever |
That is the whole rule. There is no double-time tier, no holiday multiplier, and no “emergency rate” that turns a $189 repair into a $400 one. The $95 is the same at 7pm Tuesday as it is at noon on Sunday.
It also means the Care Plan quietly covers every weekend call you make all year. If your system is old enough that you expect a bad night, the $199 is the cheapest insurance on this page.
Call or text — we’ll tell you straight
We’re a small operation, so we won’t pretend to be a 24/7 call center. Call or text 940-227-9916 and you’ll get an honest answer about whether we can be there tonight or first thing tomorrow. If we can’t, we’ll say so rather than leaving you waiting on a truck that isn’t coming.
While you wait
No cooling
Set the thermostat to OFF (not just up) if you see ice on the copper lines — running it frozen can kill the compressor. Check your filter. Check the breaker once; if it trips again, leave it off and call.
Water dripping from the ceiling or the air handler
Shut the system off at the thermostat. It is a plugged drain and it will keep filling until you do.
No heat, and you smell gas
Leave the house immediately — do not flip switches, do not use your phone inside. From a safe distance, call 911 and Atmos Energy at 866-322-8667. Call us after, not before.
Hot house? Let’s get it handled.
Call or text and talk to the person who’s actually going to show up.