HVAC service · Krum & Ponder
AC and heating repair in Krum, TX.
Krum is about seven miles northwest of our Denton base on FM 1173, and Ponder is just down FM 156. Both are on our regular route.
What we see in Krum
Newer homes, and a lot of them heat with electricity.
Most homes in Krum and Ponder were built after 2000. Census data puts the typical Krum home at around 2005 and Ponder’s at around 2008. That is young enough that a lot of systems are still original, and old enough that many of them are starting to need real repairs.
Heating is the bigger difference. About two-thirds of Krum homes and more than 80% of Ponder homes heat with electricity, which usually means a heat pump with electric backup strips. When a heat pump is not working right, the backup strips quietly carry the load and your winter bill jumps. Checking the defrost cycle and the strips is part of every heating call we run out here.
What we do here
Service for Krum homes.
Heat pump repair
Defrost problems, backup strips stuck on, bills that doubled overnight. We find out why.
AC repair
$89 diagnostic, waived when you approve the repair. Price on the screen before work starts.
Tune-ups
Heat pumps work year-round. Two visits a year on the Keystone plan keeps both seasons covered.
Your utilities
Power, gas and rebates in Krum.
Krum and Ponder are in the Oncor retail-choice area. Some rural tracts nearby are served by CoServ, so check your bill. Oncor’s efficiency program covers high-efficiency heat pumps and pays incentives through registered contractors rather than directly to homeowners.
Utility programs change. Check the current terms with your provider before you count on a rebate.
How we price
You approve the price before we pick up a tool.
- $89 diagnostic, and it is waived when you approve the repair
- Every repair comes out of a set book, the same price for every customer
- Nights and weekends are one flat $95 after-hours charge per visit, not a multiplier
- If we cannot fix it, you pay the diagnostic and get an honest answer in writing
Questions
Common questions from Krum.
Why did my electric bill spike when it got cold?
With a heat pump, that usually means the backup electric strips are doing the work. Common causes are a defrost problem, a low refrigerant charge, or a thermostat setting. We can check all three in one visit.
Do you go out to properties outside town?
Yes. Rural Krum and Ponder addresses are fine. Call and tell us where you are.
Is a heat pump a good choice out here?
For a home without gas service, usually yes. Modern heat pumps handle a North Texas winter well when they are sized and charged correctly.
In Krum and need it looked at?
Call or text and you will talk to the person who comes out. Same book, same prices, and a straight answer about when we can get there.